Terms and Conditions
Effective date: March 5, 2026
1. Service Model
ContentKade provides subscription-based social media content services for businesses in Sri Lanka. Services include agreed deliverables under the selected package and approved add-ons only.
2. Scope and Deliverables
- Deliverables are limited to the package selected by the client.
- Any extra work outside package scope is billed separately.
- One revision round per asset is included unless otherwise stated in writing.
3. Billing and Payment
- All pricing is in Sri Lankan Rupees (LKR).
- Services begin after payment confirmation.
- Late payments may pause delivery timelines until payment is cleared.
4. Approvals and Client Inputs
Clients are responsible for providing brand assets, photos/videos, offers, and approvals on time. Delayed inputs or approvals may affect publishing timelines and monthly output windows.
5. Turnaround
Average turnaround is 48 to 72 hours for most assets once complete input is received. Complex deliverables may require more time and will be communicated in advance.
6. Performance Disclaimer
ContentKade does not guarantee sales, leads, follower growth, or ad performance. Marketing results depend on multiple factors including market demand, offer quality, timing, and client-side operations.
7. Intellectual Property
Final approved creative assets become usable by the client for their business channels after payment. ContentKade may showcase non-confidential work samples unless the client has requested confidentiality in writing.
8. Termination
Either party may stop future monthly service with written notice before the next billing cycle. Work already executed in the active cycle remains billable under the selected package terms.
9. Contact
For legal or service-related questions, contact our team.